The Importance Of Always Backing Up Your Apple Devices To iCloud Before Taking A Software Update

You probably keep some very important information on your iPhone, iPad, or iPod touch. Whether that’s photos of your kids or the email addresses of your most important business contacts, you definitely don’t want to lose that kind of information. But what would happen to your files, photos, and everything else if your iOS device were lost, stolen, or severely damaged? If you backed up your data, it will all still be available to you. Everyone who owns a mobile device should back up their data. Period. With iOS, you have two simple options: use iCloud or use iTunes. With the new updates on the Apple Devices constantly coming out, it is very important for everyone to know how to back up their information to iCloud. This is very important to do before installing any new software updates on any of your Apple Devices. Recently, here at iPhonefix, I have personally seen what can happen when you take a update without backing up your content to iCloud. I have seen quite a few clients come in here after a recent software update with all of their information lost on their iPhone or iPad. Sometimes with these software updates, they can cause problems in your Apple devices. Especially if you have a older version of the iPad or iPhone. And when you don’t back up your data to iCloud, or iTunes, you lose everything and there is no way of getting anything back.

How to Back Up iPhone & iPad Using iCloud
1. Go to Settings > iCloud > Storage & Backup.
2. Under Backup, turn on the switch for iCloud Backup.


What Will Be Backed Up
-Music purchased through iTunes (but not in all countries)
-TV shows purchased through iTunes (U.S. only)
-Books purchased through iTunes
-Photos in the Camera Roll
-Videos in the Camera Roll
-Notes in the Notes app
-Device settings (for example, Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts)
-App data
-Home screen and app organization
-Messages (iMessage, SMS, and MMS)


How to Back Up iPhone & iPad to iTunes
1. Plug your iPhone or iPad into your computer.
2. Launch iTunes.
3. Select your iPhone or iPad i the “Devices” list.
4. Right click on your iPhone or iPad.
5. Select “Back Up”
6. Wait for the Back Up to complete.



The Best Apps And Games For The New iPad Pro

The iPad Pro is finally here!! The iPad Pro launched shortly after midnight on Wednesday alongside the new Apple Pencil stylus and Smart Keyboard. While all tablet models were available for same-day in-store pickup, estimated delivery times for both accessories started out at one week. Apple has since sold through most of its launch day allotment of 128GB iPad Pros, though 32GB models can be found at many brick-and-mortar Apple Store locations nationwide. Apple Pencil and Smart Keyboard orders continue to pile up, with current ship-by dates pegged at 4 to 5 weeks.

Apple has launched a pair of new featured sections on the App Store showcasing apps that take advantage of the massive 12.9-inch Retina display the iPad Pro has.

At the top of “Amazing Apps” is a list of software boasting built-in support for the Apple Pencil (Apple Pencil Is Currently Unavailable) including uMake, Procreate and Paper. “Powerful Multitasking” offers a variety of choices including popular titles Curator and Todoist.

Artistic users will have a particular interest in a selection of videography and photography apps like iMovie, Adobe Photoshop Fix and Enlight, all well-suited to for editing on iPad Pro’s large canvas.



Apple splits “Great Games” into three subcategories. One for visually impressive games, another touting those with “Fantastic Sounds” and a third list mainly comprised of former Editors’ Choice titles and App Store chart toppers. The first featured section showcases games that are optimized for iPad Pro. Apple touts that the size and power of the device takes gaming to a whole new level. Apps featured in this section include ShadowmaticLumino CityGeometry WarsHorizon ChaseBroken Age, Smash Hit,   and many more.






Split-Screen Multitasking For The iPad

Back in September, iOS 9 brought us the long-awaited Split-Screen multitasking feature for the iPad for the first time, letting users operate two apps simultaneously. There are three different multitasking features that are available on various iPad models: Split view, slide over, and Picture in Picture.


Slide Over
Slide Over can be activated within any app by swiping left from the right side of the iPad to bring up a small side panel that displays a second app alongside the first app. Slide Over takes up 1/3 of the space, and any app that has built-in multitasking support will appear in the side pane. Swiping downwards on the Slide Over window from the top of the iPad screen will allow you to switch between apps.


Split View
Split View displays two apps side-by-side, with each app taking up half of the screen. With Split View, two apps can be used at the same time and controlled independently. You can do things like copy and paste content from one app to another while both are open on the screen. Pulling the Slide Over window further towards the middle of the screen in landscape mode on an iPad Air 2 or an iPad mini 4 will activate Split View. 



Picture in Picture
Picture in Picture is the third multitasking feature. This feature lets you participate in FaceTime calls or watch videos while using other apps. When watching a movie or when on a FaceTime call, tapping on the Home button sends the video to a corner of the iPad’s display. From there, you’re able to use other apps while you watch the movie or carry on with the FaceTime conversation.


Apple’s built-in apps support the new multitasking features, but third-party developers need to build multitasking support into their apps.

If you have an iPad Air 2 or an iPad mini 4, you can use all three of the different multi-tasking features. The upcoming iPad Pro will also support all three multitasking features.

If you have an older iPad, like an iPad 2, or an original iPad mini, none of the multitasking features will be available.

If you have an iPad Air, iPad mini 2, or iPad mini 3, you can use Slide Over and Picture in Picture, but you can’t use Split View because those older iPad models are not powerful enough to reliably support two apps at once.


iPhoneFix - Let's talk about fake certifications.

Best iPhone Repair Store In Jupiter, Florida

In any local market, competition is eventually going to come to be. And from that moment on, always up for debate will be, which one is the best of the best to go to?

Often, in the iPhone repair industry, the way new competition tries to get ahead of the original, established local companies, is buy slashing prices. But with slashing prices comes questions that consumers should be asking themselves.

We have a saying here at iPhoneFix.com. “You can’t be the best and the cheapest. You can only be one or the other”.

With that said, let’s talk about our local competition, and how they can perform repairs cheaper than us.

One thing new businesses do to spike attention and sales is to offer a groupon. Let me tell you why this is a bad idea, (As we learned the hard way). With Groupon, you have to cut your price in half, and then inn half again. So if an iPad repair is $139, Groupon will offer it to their customers for $69. But you, the business owner, only get about $30 of that price, because Groupon needs to make their money too. So with that said, Groupon was the one advertising medium that brought us a TON of business. But……..

It worked SO well, that it stressed our cash flow. Massively. And the other downside of Groupon is that, people who buy Groupon’s are obviously shopping for a great deal, and for some reason, even though these people are already getting the deal at a steal, they always seem to want more. More discounts, etc. Also they are even more picky with their repairs than a full price paying customer. Not that we perform repairs that are sub par, but they just seemed to ask many more questions about the repair than other people.

So Groupon’s work for advertising, but are a big no no for our company. Never again. So the little guys or the start ups will learn this the hard way unless they happen to read this article.

The most popular, and trending way for our competition to beat us at the price game, is the subject no one wants to talk about or admit. We are talking about selling refurbished LCD’s to their customers.

Almost all of our local competition use or refurbish LCD screens. We’ve seen their glass first hand. This is a high profit process for them. But we STILL refuse to use refurbished parts on our repairs. We only buy brand new parts of the very highest quality that have a lifetime warranty by our supplier. Our supplier goes through a quality control process in China like no other, so that when we receive our parts, there are virtually no defective pieces. We have done business with several big name suppliers in the US, and no one comes near the overall quality or customer service of our supplier. So we pay extra for our quality. For you, the consumer.

So yes. We are a few dollars more expensive than most local repair “shops”. But do you want a brand new LCD on your iPhone? Or a used, refurbished one.

And although our competition claim to hold multiple certifications, none of them matter. The only one that matters if you are repairing Apple products are Apple certifications. Many of our competition claim to have Microsoft Certified Technicians. But that certification has nothing to do with being able to repair phones or mobile devices.

Also, most iPhone repair “shops” (I say shops because ours is more of a “Store”), try to use some sort of made up certification. For instance, one local guy advertises “Certified Repair Technicians”. Wrong. Notice that they don’t list what certification they hold. It’s a deceptive statement to fool the public. And I know myself that this person holds NO certifications what-so-ever. I have seen iPhone repair shops all over the United States use different labels to make themselves look certified. “Certified iPhone Repair Technician”, “Certified Mobile Repair Technician”, and a ton of others. 99% are made up certifications that don’t exist.

It should be noted that, as of this writing, Apple still does not offer any certification related to iPhone or iPad repair. So there isn’t one. Apple offers other certifications, but Apple does not want people fixing iPhones or iPads because it is big business for them. They want you to have to go into their store. So be careful if anyone ever states that they are an Apple Certified iPhone Technician. It does not exist.

Currently, our industry is in what we call a “Wild Wild West” scenario. It is still so new that there are no real leaders so far. Many repair schools are popping up online though. While most are in it for the money, and offer their own flavor of “Mobile Repair Certification”, those certs don’t really hold water in the repair community, because there is no real, regulated “mobile repair certification” that we know of. So be aware of this.

We at iPhoneFix, encourage and employ Apple Certified Technicians. Our techs are hand picked and trained by the owner himself. We don’t just hire anyone to work here, that’s why our repair quality is so much more consistent than our competition. The owner holds multiple Apple certifications, and our sister company Cobalt Computer Consulting is a certified member of the Apple Consultants Network.

So when you are getting your iPhone or iPad repaired, ask those questions. What kind of certifications do your employees hold? Where do you get your parts from? And ask point blank, “Are your parts refurbished or new?”.


The New Fourth-Generation Apple T.V. Remote

Apple’s long-awaited fourth-generation Apple TV is now for sale! The new Apple TV has some great new features.

The New Apple TV features an A8 processor and 32 to 64GB of storage, along with a touch-based remote control that doubles as a gaming controller. It has a brand new operating system. The new operation system, “tvOS,”  includes deep Siri integration and a full App Store.

Combined, these new factors are aimed at expanding the available content on the Apple TV and making it easy for users to sort through that content to find new TV shows to follow, new movies to watch, and new games to play.

Apple TV includes 2GB RAM and an A8 chip that’s much faster than the A5 in the previous version, allowing the device to support a full App Store with both casual and console-quality games, in addition to a range of apps.

Apple TV includes Siri support for searching for content by voice command. Universal search capabilities allow users to search through multiple apps at once to find what they’re looking for. For example, when looking for a movie, it’s possible to search through Hulu, Netflix, iTunes, Showtime, and HBO all at once to find content, which is a lot simpler than attempting to find a movie or a show using the search feature in each individual app. Siri is accessed through the new Siri Remote. The new Siri Remote includes a glass Touch panel for navigating through the Apple TV interface as one would on an iPad or iPhone. The Siri Remote can double as a game controller. With Bluetooth 4.0, the Apple TV also supports third-party gaming controllers. Although, keyboards are not compatible. There are also new screen savers and a new Apple Music app that brings Apple’s new Music service to the television.

The new “Siri Remote” does not have the click wheel like the old Apple TV remote, replacing it instead with a glass Touch surface that lets users scroll through content on the Apple TV as they would on an iOS device.



Touch controls on the Siri Remote are an important part of the Apple TV navigation experience, which is designed to be simpler. According to Apple, the touch surface on the Apple TV remote is designed to feel “fluid and precise,” and so natural that a user never needs to look down at the remote to hunt for a button.

On the remote, a thumb can be used to scroll, swipe, select, and move around the screen. You can click anywhere on the surface to make a selection. It’s also possible to use the touch surface for fast forwarding and rewinding.



While the top of the Siri Remote is made of glass, the bottom half of is made of aluminum. It has two built-in microphones to let it hear Siri commands, along with a home button, a menu button, a set of volume up and down buttons for controlling volume, a Siri button that activates the personal assistant, and a button for pausing and playing shows.

At the bottom of the Siri remote, there’s a Lightning port that’s used for charging with the included Lightning to USB Cable that can be plugged into a USB port on a computer or an iOS power adapter. According to Apple, the Siri Remote’s battery lasts for several months on a single charge.

The Siri Remote has its own dedicated accessory, the Remote Loop, which attaches the bottom of the Siri Remote to the wrist so it doesn’t fly out of a hand during motion-based gameplay.


We Are Now Authorized Sonos Speaker Dealers!!

We are proud to announce that iPhonefix is now an Authorized Sonos Dealer. We are one of a few resellers in the Jupiter, Florida area. Come into our showroom for a full demo of our Sonos speakers. You’ll be amazed at how good they sound, and how simple the Sonos system is to use.

To us, the Sonos speakers are the best speakers around. Sonos speakers are HiFi (high -fidelity) wireless speakers that allow you to listen in to break Speaker content without any limits.
With Sonos, you can:

  • Enjoy high quality sound
  • Play Speaker content through any Sonos system
  • Browse through a wide range of Speaker audio, from playlists to podcasts
  • Effortlessly control streaming from your Desktop or the free Apps available for your iPhone, iPad, or Android

With the Sonos Speaker, you can listen to Pandora, 8Tracks, Spotify, your own Phone Playlists, and many more music applications throughout your home.

Here are the Sonos Speakers that we are currently selling:


  • PLAY:1






-Two custom-designed drivers with dedicated amplifiers
-Stream your entire music library, popular music services, and internet radio
-Start with one, add more over time to fill your home with music
-Simple to set-up; control from anywhere with your smartphone, tablet or PC/Mac

MSRP: $199


  • PLAY:3



-Stream your entire music library, music services, and radio stations
-Control wirelessly, easy to set up music player
-Start with one music player, expand everywhere
-Versatile enough to put anywhere — horizontal or vertical
-3 driver HiFi speaker system

MSRP: $299


  • PLAY:5


NEW! The ultimate listening experience with the purest, deepest, most vibrant sound. Coming this year.
Six custom-designed drivers with dedicated amplifiers.
-Trueplay tuning delivers sound that’s true to the music and right for the room.
-Control all your music and streaming services from a single app (on your smartphone, tablet or computer).
-Uses your WiFi. Easy to set up and allows you to expand your system over time.

MSRP: $499


  • SUB


Soul-shaking sound. Heart-pounding design. One-button setup.
Layers on jaw-dropping bass to any Sonos speaker.
-Uses your WiFi, easy to set up and expand your system over time.
-Two force-cancelling speakers positioned face-to-face offer deep sound with zero cabinet buzz or rattle
-Place it anywhere in the room – even lying flat under a couch.
-Works with all Sonos amplified components: CONNECT:AMP; PLAY:5; PLAY:3; PLAY:1; PLAYBAR.

MSRP: $699




-Complements HD television screens with highly detailed, richly textured sound.
-Uses your WiFi, easy to set up and expand your system over time.
-Requires just two cords: one power cord, one optical cord (both included).
-Understands and speaks most IR remote’s language and can be controlled by free apps for your Android®, iPhone® or iPad®.
-Plays all sources plugged in to your HDTV: cable/SAT boxes, Blu-Ray players, and video game consoles. If it’s connected to your HDTV, PLAYBAR will play it.

MSRP: $699


  • Bridge


-Not required to set up your Sonos wireless speaker
-Provides a solution for homes where Wi-Fi doesn’t reach all rooms
-Plugs into your Wi-Fi router to create a dedicated wireless network for your Sonos system

MSRP: $49





Turn your wired speakers into a music streaming system with our high-powered amplifier.
-Stream all the music on earth to your speakers
-Wireless, easy to set up music player
-Play alone, or link to other Sonos music players in your home
-Control everything from your smartphone or tablet

MSRP: $499




Turn your stereo or home theater into a music streaming system
-Stream all the music on earth to your stereo
-Wireless, easy to set up music player
-Play alone, or link to other Sonos music players in your home
-Control from anywhere with your smartphone or tablet

MSRP: $349





Turn your stereo or home theater into a music streaming system
-Stream all the music on earth to your stereo
-Wireless, easy to set up music player
-Play alone, or link to other Sonos music players in your home
-Control from anywhere with your smartphone or tablet

MSRP: $349


If you would like to purchase a Sonos Speaker system from us, we also do the installation  so you do not need to go out and find someone else to install your new Sonos System!!


New IOS 9.1 Update – Tons Of New Emojis!

24 hours ago, Apple released iOS 9.1 update for all iPhone and iPad owners. iOS 9.1 includes a new feature for Live Photos and several bug fixes. But there’s really only one reason everyone is updating; the new emoji characters.

Nearly every category has new emojis added. The new emoji includes: hugging face, thinking face, face with rolling eyes, zipper-mouth face, nerd face, upside-down face, face with thermometer, face with head-bandage, money-mouth face, sign of the horns, prayer beads, robot face, lion face, unicorn face, turkey, crab, scorpion, cheese wedge, hot dog, taco, burrito, popcorn, bottle with popping cork, amphora, place of worship, kaaba, mosque, synagogue, Menorah with nine branches, cricket bat and ball, volleyball, field hockey stick and ball, ice hockey stick and puck, table tennis paddle and ball, badminton racquet and shuttlecock and bow and arrow. It also has an offensive middle finger emoji with different skin tones.

Below is a video showing each and every new emoji:

As Emojipedia explains, the latest update “makes iOS the first operating system to include every single emoji in the Unicode Standard.” This means that both the new characters approved in Unicode 8.0 earlier this year as well as older characters from Unicode 1.1 that have been turned into emoji are all packed in.

The next Unicode update is said to be released sometime in mid-2016. Until then, we all have dozens of annoying new characters to send to our friends and family members day and night.

Out of the newest emoji, some of the most highly anticipated characters includes the middle finger, the taco, and the burrito.

iOS 9.1 includes an update for Live Photos, which now senses when the iPhone is raised or lowered to refrain from recording unnecessary movements. The update also introduces a new Messages option in the Settings app that is designed to allow users to disable photos for contacts, and it brings Apple News to the UK and Australia for the first time.






Our Local Competition Has Been Cheating People Out Of Their Money

Here at iPhonefix, we take pride in what we do. We truly believe that we are the best, and most honest company of our kind around. We have had multiple customers come in with problems from our local competition. Our local competition has been continuously cheating their customers out of their money. They claim to use all new parts for their Mac, MacBook, and iPhone repairs when in all reality they use refurbished parts.

We had one customer come in last week with a huge complaint about this local competition. They had an iPad with a cracked glass and took it to this local store near us. When the customer dropped off their iPad to have their glass fixed, everything on the iPad was working perfectly. When they received it back with the new glass, new problems popped up. They took it back to that store to get it fixed again. Once again, when they got it back even MORE new problems occurred. They took it back to be fixed about 5 times because each time new problems occurred. Finally they were fed up, so they brought the iPad to us here at iPhonefix. We were able to determine everything that was wrong with the iPad and completely fix it. She was so very happy that her iPad was finally working the way it should be with no problems. She went and wrote our competition a negative review on Google.

The reason that customer went to their store in the first place rather then ours was because they have so many positive reviews on Google from their “customers”. Well, little do many people know, you can buy positive Google reviews. Which we know that is how they have so many positive reviews. We know that there is no way, with all of the customers of ours that come to us from that store with their problems, that they can have that many positive reviews from real customers. Many people don’t really take the time to go and write negative reviews on Google for companies which is a problem. We noticed the other day that we received a 1 star review on Google. We went to look at it, because we literally never have customers who are dissatisfied with our service like that, and it was from a Gmail account that was created that day. The same day, the same Gmail user went and left our competition a awesome review. We know that this review is from our competition. What they are trying to do is ruin our reputation and get our customers to go to their store. We replied to their negative review on Google, and surprise surprise, they have not contacted us back.

Last week, we had another customer come in after going to our local competition. She said that she payed them $400.00 to install a new hard drive into her iMac. She brought her iMac into us after her repair because her Hard Drive had failed. So we went ahead and opened it up, and they never even replaced the Hard Drive to begin with! It was the exact same Apple Hard Drive that the computer originally came with. We could tell that it was the same Hard Drive because it had a factory stamped Apple logo on it. Those Hard Drives can only come from the Apple factory and they are nearly impossible to purchase.

We are not allowed to name this “Local Competition”, but I think it is safe to say that they will not be competition for us too much longer.

How To Properly Sync Your iPhone, iPad, and Mac Together

Not many people know how to properly sync their Apple devices together to make them like one. Syncing your Apple devices together allows you to receive your phone calls, FaceTime calls, and your text messages to your iPad and Mac  when they are all connected to wifi. For example, you can start an email on an iPhone and then pick up where you left off on your iPad. You can use your iPad or Mac to make and receive phone calls through your iPhone. Continuity lets you seamlessly move between your Mac, iPad, and iPhone or use them together.

Continuity features include Handoff, Phone Calling, Instant Hotspot, and SMS.

Here is how you properly sync your Apple devices:


Phone calls
With Continuity, you can make and receive cellular phone calls from your Mac, iPad, or iPod Touch when your iPhone is on the same Wi-Fi network.
Here is what you need to do to make and receive calls:

  1. Sign in to the same iCloud account on all your devices, including your Mac.
  2. Connect all devices to the same Wi-Fi network
  3. Sign into FaceTime using the same iCloud account (This means that any device that shares your Apple ID will receive your phone calls)


Here is how to turn off Phone Calls to your Apple devices:

  1. Go to Settings
  2. Click on Phone
  3. Turn off Wi-Fi calling


How to make a call:

To make a phone call on your iPad, Mac, or iPod Touch, tap or click a phone number in Contacts, Calendar, or Safari



You can also tap a phone number from a recent contact in the multitasking display on your iPad or iPod touch.




How to answer a call:

To answer a phone call on your iPod touch or iPad, just slide to answer.



On your Mac, you will see a notification when you receive a call on your iPhone. You can either answer the call, send it to voicemail, or send the caller a message right from your Mac.




Here is how to turn off iPhone cellular calls on your iPod Touch or iPad:

  1. Go to Settings
  2. Tap on FaceTime
  3. Turn off iPhone Cellular Calls

On your Mac:

  1. Open the FaceTime App
  2. Go to FaceTime Preferences
  3. Click on Settings
  4. Deselect the iPhone Cellular Calls option


With Continuity, all the SMS and MMS text messages you send and receive on your iPhone also appear on your iPad, Mac, and iPod Touch. You can reply from whichever device is closest to you, including your Mac or iPad. You can also initiate a conversation by clicking a phone number in Safari, Contacts, or Calendar.


Here is how to use iMessage on your Apple Devices:

First, sign into iMessage on your iPhone, your Mac, and your other Apple devices using the same Apple ID

Then on your iPhone:

  1. Go to Settings
  2. Tap on Messages
  3. Tap on Send & Receive
  4. Tap on You Can Be Reached By
  5. Add a check to both your phone number and email address
  6. Go back to Settings
  7. Tap on Messages
  8. Tap on Text Message Forwarding
  9. Then enable to devices you would like to forward messages to

You iPad, Mac, or iPod touch will display a code. Enter the code on your phone to verify SMS feature.




Use Handoff with Apple apps such as Mail, Safari, Maps, Messages, Reminders, Calendar, Contacts, Pages, Numbers, and Keynote. Start a document, email, or message on one device and pick up where you left off on another device. You can also use Handoff with some third-party apps.

  1. Sign into the same iCloud on all of your devices
  2. Make sure all of your devices are near each other. Turn on bluetooth on each device
  3. Connect all devices to the same Wi-Fi network
  4. Use one of the apps listed above on one of your devices.
  5. On your second iOS device, swipe up from the bottom-left edge of the Lock screen, where you see the app’s activity icon.


You can also go to the multitasking display by double-clicking the Home button on your your iPhone, iPad, or iPod touch. Then tap on the app.


On your Mac, the Handoff app icon will appear on the Dock. Or you can press Command-Tab to switch to an app with a Handoff icon.


Here is how to turn off Handoff on your iPhone, iPad, or iPod touch

  1. Go to Setting
  2. Tap on General
  3. Tap on Handoff & Suggested Apps
  4. Tap turn off Handoff

To turn off Handoff on your Mac:

  1. Go to System Preferences
  2. Click on General
  3. Uncheck “Allow Handoff” setting



Instant HotSpot 

You can use Personal Hotspot on your iPhone to provide Internet access to your other devices without additional setup. You’ll need to sign in to iCloud using the same Apple ID as your iPhone. Also, your cellular provider needs to provision your Personal Hotspot.
To get Internet access from your iPhone:

On your iPad or iPod Touch:

  1. Go to Settings
  2. Tap on Wi-Fi on your other IOS device
  3. Select your iPad or iPhone that has a cellular connection

On your Mac:

  1. Go to the Wi-Fi menu at the top of your screen
  2. Select your iPad or iPhone that has a cellular connection.


Why It Is Important To ALWAYS Update Your Apple Devices With The Latest Software Updates

A lot of people do not realize how important it is to always stay up to date with the latest software releases for your Apple devices. When you do not update your devices, it tends to cause internal problems. Many time, your iPhone, iPad, or computer will start to act funny when new updates come out and you don’t update them. Weather its little glitches, it freezes, or it starts running slowly. Its the same thing as when you have an App update. For example, when a Facebook App update comes, it is there to fix bugs. When you don’t update the App, it tends to shut down on you. You will be sitting there on your phone or iPad and it will randomly close out of Facebook while you are browsing.

I had a customer come in today with his laptop. He bought a new printer and it wouldn’t connect to his MacBook. A message popped up saying the printer is not compatible with the software on his computer because it has not been updated to the latest OS X El Captian.

Updates are created to improve your devices. Sometimes people have a couple problems after IOS updates on their iPhones or iPads, but you  have way more problems when you do not update to the latest softwares. Problems that occur after the IOS updates are usually a quick and easy fix. Most times, for your iPhones or iPads, after an update has caused issues, all you really need to do is a hard reset. Here is how you do a hard reset on your iPhone or iPad.

  1. Hold down both the top power button and the bottom home button at the same time
  2. Keep holding both down at the same time until the screen goes black and the apple logo pops up
  3. Once the apple logo pops up, let go of both buttons

This can fix a lot of problems with your iPhone. If your phone is acting funny in any way at any time, this is a quick fix for that.


Here is how to upgrade your Mac to the newest OS X El software:

  1. First, you want to make sure that you backup Mac to the Time Machine before you install the software
  2. Open up the Mac App Store
  3. Click on Updates in the bar along the top of the window
  4. You will see that El Capitan is available for download and it will appear there (Apple is also publicising El Capitan on the front of the Mac App Store, so really there is no missing it.)
  5. Click Install


This update simplifies the Mac experience, improving the tools you already use while promising improved performance to come.